May I request a male or female therapist?
Yes, when you call to schedule your appointment. Remember, all Essentials therapists are well trained and, at all times, are sensitive to your comfort and modesty.
How early should I arrive?
A minimum of 10 minutes is ideal for each visit, will allow you time to change, relax, use the locker facilities and consult with your service provider. Women and men may come in up to 30 minutes early and enjoy a shower prior to services.
Do I have to totally disrobe for my spa treatment?
It is up to you. Our therapists are trained to drape towels and sheets to maintain your privacy, however undergarments may be worn. A 2-piece bathing suit may be worn for spa-body treatments, but is isn’t needed and we cannot be responsible for stains and damage.
Should I wear make up to the spa?
It isn’t necessary. Some services such as facials and make up applications, require that the make up be removed, while many of our body therapies also include some facial treatments.
What do I do with my valuables?
Although Essentials provides a ladies locker room to our spa day guests, we recommend that you avoid bringing your valuables.
Can I bring my child with me during my service?
We do not recommend children accompany you for any service, no matter how brief. This would be disrespectful to those guests who arranged for childcare and have come to relax. There are also safety issues including products and chemicals, hot liquids and towels, sharp instruments and glass.
Do you accept American Express?
Yes, we do.